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News and Announcements

For more than 50 years, RFC has always been committed in uplifting the lives of Filipinos and is committed in serving you even in this time of crisis.

Your health is important to us

Let’s all work together to stop the spread of Coronavirus. Answer the questions below to find out if you are at risk for COVID-19.

Hotline Numbers

Head Office
Rumy Austria
(+63) 9066856255

Greater Manila Area
Jastine Lorica
(+63) 9985902971

Southern Luzon Region
Jastine Lorica
(+63) 9985902971

Northern Luzon Region
Nora Parilla
(+63) 9173227585

Visayas Region
Glynice Tangub
(+63) 9985902986

North Mindanao Region
Genevieve Mana-a
(+63) 9163159869

East Mindanao Region
Fatima Ladrera
(+63) 9975889027

South Mindanao Region
Sheila Monghit
(+63) 9322999921

COVID-19 Questionnaire

    COVID-19 FAQs

    Ano ang COVID-19?

    COVID-19 is a virus strain, first identified in Wuhan, Hubei Province, China, that has only spread in people since December 2019.

    How does COVID-19 spread and what are the symptoms?

    COVID-19 is primarily spread through respiratory droplets, which means to become infected, people generally must be within six feet of someone who is contagious and come into contact with these droplets. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Symptoms of COVID-19 appear within two to 14 days after exposure and include fever, cough, runny nose and difficulty breathing.

    How long does it take for symptoms of the COVID-19 to appear?

    CDC believes that symptoms of COVID-19 may appear in as few as two days, or as long as 14 days after exposure. To be cautious, many governments are requiring an isolation period of 14 days for people returning from endemic areas

    How is COVID-19 treated?

    There is currently no FDA approved medication for COVID-19. People infected with this virus should receive supportive care such as rest, fluids and fever control, to help relieve symptoms. For severe cases, treatment should include care to support vital organ functions.

    Pano malalaman kung ang isang paseyente ay may COVID-19?

    Dapat mapakita ng pasyente anf mga sumusunod:
    1. Lagnat, ubo, sipon at kahirapan sa paghinga

    2. Positibo sa pagsusuri ng COVID19 na ginagawa lamang ng mga laboratoryong mayroong kakayahang gumawa nito.

    Gaano katagal ang test para sa COVID-19?

    Ang aktwal na pagsusuri ay tintayang tumatagal ng 3-6 oras. Ngunit hindi pa dito kasama ang pagdala ng specimen sa laboratoryo, paghanda nito, at ang pag-beberipika ng resulta.

    Gaano katagal malalaman ang resulta ng COVID-19 Test?

    Ang pang karaniwang turn-around-time ng isang test ay 24 to 48 oras, at maaari pa itong maantala ng mas matagal kung ubod ng rami ang nagpapasuri.

    Ano ang Home Quarantine (HQ) at bakit ito kailangang gawin?

    • Kusang pananatili sa loob ng bahay sa loob ng 14 na araw.
    • Kailangan upang malimitahan ang pagkalat ng COVID-19
    • Kailangan sundin kung nanggaling sa lugar na laganap ang isang nakakahawang sakit.

    Ano ang ibig sabihin ng isolation?

    • Paghihiwalay ng mga taong may nakakahawang sakit.
    • Pananatili sa isang confined o nakahiwalay na silid upang limitahan ang pagkalat ng sakit.

    Ano ang dapat gawin pag nag-aalaga ng may sakit sa bahay?

    • Regular na maghugas ng kamay gamit ang tubig at sabon.
    • Gumamit ng alcohol-based hand sanitizer bago at pagkatapos hawakan ang may sakit.
    • Magsuot ng mask kapag nasa parehong silid kasama anf may sakit.
    • Itapon nang maayos ang ginamit na basurahan,


    Isa ka bang PUI or PUM? Ano ang mga parusa sa pag hindi pagtupad sa quarantine procedures?

    • Republic Act No. 11332 ( Mandatory Reporting of Notifiable Diseases and Health Events of Pubic Health Concern Act) Section 9 (e)

    Violation: Non-cooperation of the person or entities identified as having the notifiable disease, oraffected by the health event of public concern

    Penalty: Fine not less than twenty thousand pesos ( 20,000 ) but not more than fifty thousand pesos ( 50,000 ) or imprisonment of not less than one ( 1) month but not more than six (6) months, or both.


    • Republic Act No. 9271 (Quarantine Act of 2004) Section 8 (a)

    Violation: Violation of ECQ regulations

    Penalty: Fine of not less than 10 thousand pesos ( 10,000 ) but not more than fifty thousand pesos ( 50,000 ) or be imprisoned for not more than one (1) year


    • Revised Penal Code Article 365

    Violation: Criminal Negligence 

    Penalty: Depends on the harm done to exposed individuals


    • Revised Penal Code Article 151

    Violation: Resistance and disobedience in authority to a person in authority or the agents of such person

    Penalty: Aresto Mayor ( Imprisonment of 1 month and one day to six months) and a fine not exceeding one hundred thousand.



    WHO and DOH